Minimum of first Degree or its equivalent in Actuarial Sciences, Insurance, Economics, Statistics or related field.
Post Graduate Qualification in Actuarial Sciences, Insurance, Health Management, Health Financing or related fields.
Certification in or professional membership of Insurance, Actuarial Sciences or related bodies
ICT in Ms Excel, Ms word and field specific software
Minimum of 10 years experience post NYSC
Minimum of 5 years experience in relevant and related field
Attendance of related Courses/workshops/Seminars etc.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or ability required.
Good Typing Skills
Attention to detail
Professional development through participation in continuing education and professional Organizations.
Good verbal and written communication skills
Knowledge of HMO processes would be an added advantage
Must also be good in Coordination, Listening, Scheduling and Teamwork
Must possess good administrative skills
Superior problem solving skills
Ability to explain detailed instructions articulately and clearly
Ability to analyse Information promptly
Exceptional customer services skills
Proficient in relevant computer applications
Knowledge of customer service principles and practices
Knowledge of call centre telephony and technology
Relevant product knowledge
Must be able to take responsibility and demonstrate high level of integrity in dealing with all stakeholders.