Team Lead- Talent Management
The Talent Management (TM) Team Lead (as a subject matter expert) shall be responsible for managing key workflows and supporting key initiatives in the execution and implementation of Talent Management strategy including Talent Management critical practices, programs, and initiatives. This position will have strategic and tactical responsibility for design, implementation, and execution of The Exchange’s Talent Management strategy.
Responsible for a variety of talent management process and program management activities with a focus on supporting the assessment, development, delivery, improvement, and evaluation of a wide variety of talent management programs and initiatives
S/He will establish and lead the recruiting and onboarding process and promote The Exchange human capital value proposition, through relentless internal and external recruiting, attracting premium talent
The role will have responsibility for Talent Management/Acquisition Strategy, Manpower Planning and Budgeting, Recruitment, Selection and Placement, Job Matching, Research/Policy Development, HR Policy Management, Disciplinary Management, and TM Standard Operating Procedures Web Content Management (with regards to Career Page of The Exchange’s Website)
Serving as the Talent Management Team Lead, this position reports to the Head, Human Resources at the Corporate Headquarters
Responsible for supporting the development and implementation of integrated and effective talent management programs and processes aligned with on-going needs and goals of the organization and best practices
Establish and manage the talent acquisition function across The Exchange
This includes: develop and implement a recruitment strategy, job posting optimization, recruitment marketing channel development, job board procurement, digital and non-digital employment marketing and comprehensive recruitment campaign planning
Support The Exchange’s overall recruitment strategy by working closely with job candidates, corporate recruiters, and external recruitment agencies, hiring managers and other Human Resource professionals to facilitate and support the recruitment and hiring process
Oversee and manage the recruitment process and lifecycle, including sourcing candidates conducting initial assessments, line interviews and offers as well as coordinating the mobilization and onboarding process
Establish and implement Service Level Agreements (SLAs) with key/relevant stakeholders, monitor performance levels and take corrective action as required
Ensure the timely and cost-effective fulfillment of all open requisitions with quality talent, and proactively lead updates on all open positions and cultivate strong consultative relationships with hiring managers and HR Teams
Develop talent acquisition strategies (related to diversity recruitment, redeployment program, career mobility, employee referral program and similar Talent Acquisition priorities), understand talent movement and demand in the market and ensure that talent requirements are supported through effective build versus buy initiatives to best meet The Exchange’s talent requirements
Establish and report on talent management metrics including cost per hire, retention, success results as measured by position metrics
Partner with other HR Teams (Organizational Development, Learning and Development and Compensation and Benefits) to ensure holistic approach to Talent Management
Liaising with the Organizational Development (OD) Team in defining Talent Mapping strategies and supporting the business strategy through the facilitation and participation of talent reviews and succession planning meetings. Support the OD Team in developing job descriptions aligned with organizational needs and policies, with an understanding of issues and strategies that will support organizational objectives
Distill best practice information via cataloging and sharing across business areas and functions
Provide recommendations for process improvements and assess core and common solutions
Develop Talent Management related policies and conduct relevant researches on the subject matter
Provide coaching, support, and consultation to management and staff on employee issues and concerns, and support towards problem-solving
Assist the Head, Human Resources in shaping the Human Resource Department as a center of excellence for talent management design and process improvement
Actively participate in process improvement activities in meeting this goal
This includes open communication at all levels, providing feedback, and presenting new ideas for improving Talent Management processes and programs
Prepare and submit timely/quality deliverables for the corporate Talent process
Define critical data analytics, reporting needs, trends and predictive analysis to determine the best approach to address capability gaps
Evaluate, analyze and coordinate Talent Management processes and programs for process improvement needs, make recommendations for enhancement, and implement approved changes
Talent Management Analytics: Establishes Talent Management measurements/metrics for effectiveness; track, report and analyze data
Employee Engagement - Develop overall engagement strategy/plan using employee feedback (e.g. employee surveys, focus groups) etc
Lead complex employee relations issues
Program/Project Management - Understand and apply program/project management methods and processes to define, plan, cost, resource, track, and measure programs and projects designed to improve performance in support of business requirements
Responsible for all HR Policies, coordinating and ensuring all HR applicable policies are in place – i.e. Employee Handbook and other related policies
Undertake Research in subject matter and develop applicable policies for the Talent Management Function
Responsible for Disciplinary Management – develop and design the policies, process, and framework
Coordinate hearings, generate reports and communicate effectively with all key stakeholders
Web Content Development – Responsible for managing the content on the Careers Page on the NSE Website
Reviewing, updating recruitment updates, vacancies and improving other applicable content on a consistent basis to ensure it is fresh and relevant
Report generation and critical analysis of all aspects of the Talent Management Function
Perform other HR related duties as may be assigned from time to time
Qualifications and Experience
To successfully deliver the above goals, the right candidate must have:
Bachelor's Degree/HND in Social Management Science disciplines, preferably in the Human Resource Management. Membership of a professional body- CIPM, CIPD, NITAD, PMI, SHRM, etc. is an advantage.
Minimum of 5 years of HR generalist or specialist experience. One to two years of project management experience.
Experience and exposure to Organizational Structure Design, Project Scheduling, and Process Mapping tools such as Visio, Excel, MS Project, Smart Arts, etc. is an added advantage.
Experience in Human Resources Transformation and organizational restructuring. Managing HR the function as a Strategic Business Partner, consideration and application of Global Best Practices.
Content Development and Delivery
Human Resources HRIS Management
Policy Formulation and Management
Attention to Detail
1 year ago.
N100,000 - N200,000.
1 - 3 years.